Refunds & Cancellation Policy
Effective Date: November 15, 2025
Business: Grounded Wellness Collective, LLC
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At Grounded Wellness Collective, all services are thoughtfully planned to ensure meaningful, high-quality experiences for each participant. Because of the nature of our work and the preparation that goes into each session, all sales are final and non-refundable.
1. 1:1 Coaching Sessions
All individual coaching sessions are non-refundable.
If you need to cancel or reschedule, please provide at least 24 hours’ notice.
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Cancellations made less than 24 hours before the scheduled session cannot be refunded and cannot be guaranteed to be rescheduled.
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If you cancel more than 24 hours in advance, rescheduling may be possible based on availability.
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If you do not join your session within 10 minutes of the start time, your session will be cancelled and it will be considered a no-show.
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Missed sessions (no-shows) will not be refunded or rescheduled.
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2. Group Coaching Programs, Packages & Workshops
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All group coaching programs, classes, and workshops are non-refundable once registration is complete.
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If you are unable to attend a scheduled group session, you may be eligible to transfer or reschedule to another offering of the same group (if available and offered again in the future.)
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Transfers are not guaranteed and depend on scheduling and group capacity.
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Package purchases are non-refundable.
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3. Digital Products and Resources
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All digital materials, downloads, and PDFs are non-refundable once delivered.
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Access to these materials is granted immediately upon purchase and cannot be revoked.
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4. Program Cancellations by Grounded Wellness Collective
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In the rare event that Grounded Wellness Collective must cancel a session or group, participants will be offered the option to reschedule. If a workshop is cancelled, a full refund will be offered.
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5. Contact
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If you have any questions about this policy or need assistance rescheduling a session, please contact: info@thegroundedwellnesscollective.com
